About structure of this paper

The structure of this paper is as follows.

Chapter 1, (Introduction), defines the purpose and scope of this paper.

Chapter 2, (Overview of Internet E-Mail Services, provides an overview of the services described in the paper.

Chapter 3, (Internet E-Mail Related Protocols, introduces the underlying protocols that are the foundation of Internet e-mail.

Chapter 4, (Internet E-Mail Software), provides a description of the popular User Agents that are being used in various environments.

Chapter 5, (Proper use of Internet E-Mail Services) deals with the proper use of interpersonal messaging in Internet. This is expressed from the Internet communities' perspective. It is important to note that proper use as expressed in this chapter should not be viewed as universal; it simply is an attempt to express the Internet Community's perspective. Proper etiquette for e-mail communication is amongst the topics covered in this chapter.

Chapter 6, (Internet E-Mail Directories), describes e-mail directory services available throughout Internet. If you know some person's name and domain chances are that with a bit of investigative work you can find their e-mail address. The information in this chapter can help you in that search.

In addition to a comprehensive bibliography, an electronic references list is also included. Electronic references such as, [E1], identify documents that are electronicly available through the Internet.